Satcom Field Service Rep - IQ Talent Marketplace

Job Type

Full-time

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Satellite Communications FSR.

Clearance: Active DoD Secret Clearance

Work Schedule: Onsite daily with regional travel.

Role Overview:

The FSRs will work as an integrated team of technicians, for our Government client supporting the installation, troubleshooting, and repair of MWR Global Internet Connect Program (ICP) platform locations throughout designated areas of responsibility. This is a 24x7x365 environment requiring overseas deployment. The primary location will be in Iraq and Jordan with frequent travel throughout Southwest Asia. Additional TDY assignments may include travel to Europe, Africa, and South America.

MWR ICP is a satellite and terrestrial communications program providing deployed US service members, support staff, and contractors with Internet access at deployed locations throughout the world. By Light is looking for FSRs with the ability to navigate the deployed environment, resolve service problems, perform maintenance; and install, configure, and test VSAT and terrestrial internet services in military-deployed areas of operation.

General Skillset

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills
• Ability to give presentations and briefings as needed

Specific Skillset

• Perform installation, maintenance, and repair of deployed systems.
• Install, inventory, test, and modify equipment as required.
• Cable networks, including but not limited to, VSAT, baseband, LAN, and wireless devices IAW established standards and Government approved design, fabrication, and installation specifications.
• Troubleshoot and repair VSAT, LAN, and wireless hardware.
• On call 24×7 to provide onsite support and respond to trouble calls utilizing convoys, MilAir and commercial travel throughout the region.
• Coordinate the introduction of new MWR ICP technologies and equipment.
• Coordinate the introduction of new MWR ICP technologies and equipment.

Requirements

Education & Certifications

• High School Diploma or GED equivalent.
• Bachelor’s Degree in IT, Computer Engineering or other technical field is preferred

Experience Requirements

• Knowledge of VSAT communication equipment.
• IP fundamentals, Cisco routing, and firewall technology knowledge.
• Ability to communicate technical information clearly and concisely.
• Proficient with Microsoft suite applications.
• Basic network protocols, troubleshooting, and repair.
• Basic computer troubleshooting and repair.
• Demonstrated ability to work independently or under general direction

Preferred Experience

• iDirect modem experience
• In-theatre air travel knowledge
• Military signal or telecommunications background
• Understanding of military organizations and Infantry/Combined Arms operations
• Prior experience working overseas is a plus.
• Knowledge of the Visa process and movements for in-theater locations such as Kuwait, Qatar, Saudi Arabia, UAE and Jordan.

Special Requirements

• Will be required to travel frequently by MilAir, ground convoys, and other modes of Military transportation sometimes experiencing extensive delays and hostile combat environments.
• Ability to live and work in a deployed contingency environment (shared cafeteria, shared bath and sleeping quarters, limited amenities)
• Working understanding of Army/Marine Corps logistic forms policy and procedures and understanding of basic military concepts.
• Possess a current United States Passport valid at least until 2026.
• Possess a valid United States Driver’s License in good standing.

Build your career with us!

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

Career choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Benefits

Linchpin Solutions, Inc. offers paid vacation time, sick time, and holidays. We offer a 401K plan with matching, as well as health, dental, and vision insurance. We also provide Short-Term Disability, Long Term Disability, and Life insurance which is funded by Linchpin Solutions.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.