SSP Innovations, LLC
Description
The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers.
Requirements
- Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, ESRI, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
- Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
- Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.
- Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.
- Perform database schema changes to databases.
- Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
- Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
- Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
- Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
- Test new software functionality and bug fixes.
- Prepare and perform detailed 3-GIS product demonstrations.
Required Qualifications
- Bachelor’s Degree in Computer Science, Geography, Engineering or related field
- Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2)
- Advanced Knowledge of ESRI ArcGIS: Desktop and ArcGIS Enterprise/Server
- Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server)
- Ability to work on multiple projects simultaneously
- Exceptional customer service orientation
- Ability to prioritize tasks and switch tasks as needed per business needs
Preferred Qualifications
- Telecom Knowledge and Experience
- Proficiency with Database Programming (e.g.: Python Scripting)
- ESRI ArcGIS: Modelbuilder
- ESRI ArcGIS: Portal
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