Cherokee Federal
As required by our governmental client, this position requires being a US Citizen AND an active Secret clearance or the ability to obtain a Secret clearance to be considered.
The ServiceNow Developer takes the lead in identifying, refining, and implementing business processes for the Department of State. They collaborate with customers and subject matter experts to develop and re-engineer processes, providing application support for the configuration, customization, and administration of the ServiceNow ITSM Product Suite. This role involves deploying core functionality, generating workflows and integrations, and working as part of an agile scrum team. The ServiceNow Developer must adapt to dynamic environments, design technical solutions, and provide subject matter knowledge.
Compensation & Benefits:
- Estimated Starting Salary Range for ServiceNow Developer: Pay commensurate with experience.
- Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.
- Benefits are subject to change with or without notice.
ServiceNow Developer Responsibilities Include:
- Providing application support for ServiceNow ITSM Product Suite
- Configuring platform capabilities like Knowledge Management and Service Request Management
- Deploying core functionality in ServiceNow system
- Generating workflows and integrations with latest ServiceNow technologies
- Working as part of an agile scrum team
- Managing multiple tasks and ensuring quality standards
- Transforming business needs into tangible items within ServiceNow
- Collaborating with process managers to understand business functionality
- Performs other job-related duties as assigned
ServiceNow Developer Experience, Education, Skills, Abilities requested:
- Minimum three years of recent experience as an analyst or developer
- Bachelor’s degree or eight years work experience in related field
- ServiceNow Certified Application Developer certification required
- Extensive knowledge in ITIL and ITSM processes
- Hands-on experience in ServiceNow configuration and administration
- Ability to customize workflows and UI Scripts using JavaScript
- Strong problem-solving and interpersonal skills
- Desired Qualifications:
- ITIL Intermediate certification
- Prior experience in a consulting environment, preferably within the public sector
- ServiceNow Certified Administrator and Implementer certifications
- ServiceNow IT Business Management/Project and Portfolio Management experience
- US Citizenship and Secret clearance required
- Clearance Level Required: Secret
- Ability to pass pre-employment qualifications of Cherokee Federal.
Company Information:
Cherokee Nation Solution Link (CNSL) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNSL, visit cherokee-federal.com.
#CherokeeFederal
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
List Similar searchable job titles: ServiceNow Administrator, ServiceNow Consultant, IT Service Management Developer, ITIL ServiceNow Specialist, ServiceNow Implementation Analyst.
List Keywords: ServiceNow, Developer, ITSM, ITIL, JavaScript, Configuration, Administration, Agile, Secret Clearance.
Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
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