IQ 1 48

UNHCR, the UN Refugee Agency

Hardship Level

C

Family Type

Non Family

Family Type

Non Family

Residential location (if applicable)

Grade

PR2

Staff Member / Affiliate Type

Professional

Reason

Regular > Regular Assignment

Remote work accepted

No

Target Start Date

2023-01-27-08:00

Job Posting End Date

February 16, 2023

Standard Job Description

Associate Resettlement and Complementary Pathways Officer Organizational Setting and Work Relationships The position for Associate Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters. The incumbent’s primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role may also involve managerial responsibilities in supervising staff and affiliate workforce. S/he contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals. – Support monitoring of activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders. – Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery. – Support the management of processes to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR¿s resettlement and complementary pathways policies and procedures. – Support the implementation of UNHCR¿s global resettlement and complementary pathways policies, procedures and guidelines in the AOR. – Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards. – Support and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular. – Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards. – Support government officials and partners undertaking missions related to resettlement and complementary pathways. – Assist selection missions by resettlement countries to the region/country operations. – Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. – Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. – Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. – Promote and support the establishment of mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. – Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses. – Contribute to comprehensive protection and solutions strategies in the country operation or region. – Perform other related duties as required. For jobs in the Regional Bureaux only: – Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans. – Assist offices in the annual planning exercise for resettlement and complementary pathways. – Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; assist the supervisor in monitoring procedural compliance. – Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities. – Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection (DIP) at Headquarters. – Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region. – Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the DIP for external publications. – Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required. – Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways. Minimum Qualifications Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Political Science; Social Sciences; International Law; Law; International Public Law; International Refugee Law; International Human Rights Law; Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme; Resettlement Learning Programme; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential At least 1 year of professional work experience relevant to refugee protection work, preferably within the international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context. Desirable Sound understanding and ability to implement UNHCR¿s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment. Functional Skills DM-Database Management PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures PR-Mixed migratory movement management (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Complementary Pathways:

This position is focused on Complementary Pathways. As resettlement remains a difficult to access protection tool due to globally limited available resettlement quota, UNHCR Iraq has been expanding access to Complementary Pathways for refugees and asylum-seekers based in Iraq. In order to mainstream Complementary Pathways activities in Iraq, it is crucial that an organized, structured and documented approach is developed. An operational strategy, SOPs and communication tools have been designed, as well as mapping of available pathways. Strong advocacy, in line with the operation’s overall protection strategy, will have to be developed in order to engage with various actors involved in Complementary Pathways. This will be conducted in close coordination with MENA Protection Service at the Regional Bureau.

The incumbent will be part of the Resettlement & Complementary Pathways team, based in the Coordination Unit in Erbil and providing Resettlement and Complementary Pathways services across Iraq. The team consists of national and international staff and is supervised by the Resettlement & Complementary Pathways Officer. The Complementary Pathways sub-team consists of this incumbent and a national staff (G6). The incumbent will be supervising the national colleague. In addition to the resettlement team, the incumbent will also be having regular interaction with the field teams across Iraq, s/he will be working closely with a number of colleagues in child protection, livelihoods, and education sectors, who will additionally be working on various aspects of Complementary Pathways responsibilities within the Office.

The position requires:

 In-depth knowledge of, and experience managing and expanding a Complementary Pathways program is required.

 In-depth Knowledge of the different Complementary Pathways, including labour mobility, third country education, humanitarian admissions, sponsorships and family reunification as well as knowledge of requirements for access to pathways is required.

 Experience conducting advocacy with states to lift barriers on access to Complementary Pathways and experience conducting advocacy with countries on individual cases is required.

 In-depth understanding of internal UNHCR systems and working experience in various areas such as Resettlement, RSD, and protection is required.

 Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals;

 Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced and statelessness persons;

 Strong understanding of international refugee law, international human rights law, international humanitarian law, and international criminal law are a must;

 Working experience in international refugee law, in counseling refugees/asylum-seekers, and in individual case management are required;

 Knowledge of UNHCR guidelines on complementary pathways, refugee status determination / resettlement; Best interest Assessment/Determination.

 Knowledge related to various complementary pathway opportunities, criteria, identification and application processes;

 Experience of drafting Standard Operating Procedures (SOPs) and/or developing strategy and/or developing/drafting advocacy documents;

 Cross-cultural and gender sensitive interviewing experience;

 Awareness of the importance of data protection, preventing fraud and ways to mitigating risks;

 Knowledge of or willingness to become familiar with methods for identifying individual refugees or refugee populations for complementary pathways.

 Ability to work with databases (or rapidly learn it), other computer/technological equipment and be able to work well with other colleagues in the Protection Unit and in teams;

 Ability to support with capacity building of national colleagues and partners on Complementary Pathways and related themes;

 Excellent written and spoken English, including proven drafting and editing skills.

Required languages (expected Overall ability is at least B2 level):

,

Desired languages

,

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

This position is focused on Complementary Pathways. As resettlement remains a difficult to access protection tool due to globally limited available resettlement quota, UNHCR Iraq has been expanding access to Complementary Pathways for refugees and asylum-seekers based in Iraq. In order to mainstream Complementary Pathways activities in Iraq, it is crucial that an organized, structured and documented approach is developed. An operational strategy, SOPs and communication tools have been designed, as well as mapping of available pathways. Strong advocacy, in line with the operation’s overall protection strategy, will have to be developed in order to engage with various actors involved in Complementary Pathways. This will be conducted in close coordination with MENA Protection Service at the Regional Bureau.

The incumbent will be part of the Resettlement & Complementary Pathways team, based in the Coordination Unit in Erbil and providing Resettlement and Complementary Pathways services across Iraq. The team consists of national and international staff and is supervised by the Resettlement & Complementary Pathways Officer. The Complementary Pathways sub-team consists of this incumbent and a national staff (G6). The incumbent will be supervising the national colleague. In addition to the resettlement team, the incumbent will also be having regular interaction with the field teams across Iraq, s/he will be working closely with a number of colleagues in child protection, livelihoods, and education sectors, who will additionally be working on various aspects of Complementary Pathways responsibilities within the Office.

The incumbent of this position will:

  • Support UNHCR Iraq to facilitate and improve access to complementary pathways for refugees together with resettlement, livelihoods, education and protection colleagues;
  • Research and map various CPs opportunities available to refugees in Iraq, including through focus group discussions with refugees on existing pathways and the obstacles in accessing them;
  • Mainstream CPs activities within the operation including through the development and roll out of an operational strategy, SOPs as well as reporting on CPs activities;
  • Provide ongoing training to UNHCR relevant units/colleagues and partner organizations on CPs and UNHCR’s role in facilitating CPs;
  • Ensure that persons of concern have access to information and accurate messages on CPs and explore innovative ways to design information sharing tools together with refugees. This will include further expanding the help.unhcr.org/iraq website, streamlining key CPs messages on existing One Helpline (IIC) and explore other avenues such as MyUNHCR to streamline certain CPs applications;
  • Work together with Communication with Communities (CWC) team to develop a communications strategy that balances recourses and manages expectations of POCs.
  • Engage with partners who are or have the potential facilitate the admission of refugees through CPs and work to address barriers to access specific to refugees (e.g. related to documentation, access to embassies, etc.);
  • Work specifically on finding solutions for barriers for POCs in KRI in travelling to Embassy interviews in Baghdad;
  • Engage in the IRAP family reunification project, work on developing the referral system together with IRAP counterparts, and refer cases to IRAP based on the need.
  • Engage with Talent Beyond Boundaries (TBB) to expand labour mobility pathways and identify candidates for labour mobility opportunities.
  • Engage with Duolingo (Iraq is a pilot program in the education counsellor project) and other partners such as WUSC, LUISS and others to expand third country education pathways out of Iraq.
  • Monitor and advise on integrity issues, and data protection safeguards related to CPs as necessary;
  • Work with relevant colleagues to strengthen data on refugees’ skills, and develop advocacy materials highlighting the contributions that refugees in Jordan could make through CPs;
  • Coordinate and closely follow-up on case management of cases under CPs consideration where UNHCR intervention is required;
  • Respond to and follow up on inquiries from advocates and other stakeholders, liaise with other UNHCR country offices to assist refugees seeking family reunification;
  • Liaise and follow-up with the Education Unit on 3rd country scholarship as well as support to create a body of advocacy to engage 3rd country scholarship programmes;
  • Update ProGres V4 on CPs referrals and departures; and
  • Maintain accurate statistics as well as up-to-date records on individual cases considered under complementary Pathways and assist in the preparation of reports.

Living and Working Conditions:

Erbil is a C category duty station. Eight weeks R&R cycle applies for international staff assigned in Erbil. Staff members are residing in the individual residential apartments inside the security cleared hotels or complexes. UNHCR shuttle service is available for the staff member to commute to and from the office during working days. For private movements, staff members can use only UNDSS cleared taxi companies.

UN Clinic is available within the UN compound in Erbil with physician and nurse. In addition, there are available hospital and health centers with English-speaking staff. Food and other commodities are widely available in the local shops and markets, including international products. Banking facilities and services are not easily accessible, therefore, cash is the main means of settlement of various bills. Both local currency (Iraqi Dinar referred to as IQD) and USD are equally accepted for any payments. Several international airlines operate daily flights from Erbil International Airport to a number of large international airports in Europe as well as Middle East.

For further information please consult Living Conditions in the Field at: https://intranet.unhcr.org/en/hr/personnel-admin/LC/living-conditions-in-the-field—publications.html.

Skills

Additional Qualifications

Education

BA: International Law (Required), BA: International Relations (Required), BA: Political Science (Required), BA: Social Science (Required)

Certifications

HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Add.2 to Bi-annual Compendium 2022 – Part B

Functional clearance

This position doesn’t require a functional clearance

To apply for this job please visit unhcr.wd3.myworkdayjobs.com.