• Contract
  • Baghdad,Ramadi,Iraq
  • TBD USD / Year

  • Job applications may no longer being accepted for this opportunity.

NRC (Norwegian Refugee Council)


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
 The purpose of this role is to support the NRC Human Resources department in ensuring compliance with NRC policies and procedures in Iraq.  Technical Supervision and support for the HR and Admin staff in the Southern Iraq AO (SIAO) including the field offices in Baghdad, Anna, Ramadi and Basra.

 Generic responsibilities:

  1. Implement NRC systems and procedures across all NRC Iraq offices.
  2. Ensure adherence to NRC policies, procedures, and applicable national laws.
  3. Train and develop NRC staff on various related matters.
  4. Coordinate with relevant parties including NRC staff, Line Managers, external service providers, etc.
  5. Prepare and submit periodic and ad hoc reports on various activities and as requested by NRC management.
  6. Support NRC staff and line managers on all related matters.
  7. Ensure that activities and related paperwork are properly documented and filed for easy retrieval.
  8. Ensure standardization and compliance of related policies, procedures, and practices across all field offices


Specific responsibilities 

HR responsibilities:

  • Liaise with CO in all HR and admin-related matters.
  • Implement and train staff in NRC’s HR policies and procedures at the Area office.
  • Develop a recruitment plan and ensure recruitment procedures are implemented in accordance with NRC guidelines.
  • Train and develop the capacity of HR and line managers on HR-related matters.
  • Ensure that staff Entry and Exit Procedures/checklists are well established and implemented at the AO.
  • Follow up and advise on the Implementation of NRC Performance Management system and report accordingly 
  • Prepare the monthly payroll for all national staff and ensure accurate calculation of allowances, deductions, and benefit schemes as per the TOE that includes payments to social security and taxes authorities.
  • Responsible of HR archiving  at the AO that includes but is not limited to all related personnel management, staff database, access control, attendance, leave balances, and documentation to ensure compliance of filing using hard copy personnel files and e-filing
  • Conduct regular field visits to support and spot checks
  • Responsible on staff database management in the NRC People system.
  • Responsible of HR and Admin staff management.

Administration responsibilities

  • Responsible for office and GH general management
  • Ensure the office and GH are very well established to have a healthy working and living environment.
  • Ensure regular maintenance and repair of NRC rental building at all locations.
  • Ensure timely payment of phone bills.
  • Ensure closing monitoring of office and GH supplies in all locations.
  • Responsible for accommodation management of visitors (NRC staff and other partners) in all locations


  1. Competencies  

Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:


1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Experience working as a HR Coordinator in a humanitarian/recovery context.
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal


Context/ Specific skills, knowledge and experience:

  • BA Degree in Business administration or Human Resources Management
  • Minimum of 3 years of relevant work experience in Human Resources
  • Understanding of the relevant laws and statutory requirements.
  • Good communication, interpersonal, and team working skills.
  • Wide knowledge of NGO operations and the dynamics of the humanitarian sector
  • A strong administrative service orientation
  • Good employer-employee contract negotiation skills
  • Personal conflict resolution and problem-solving skills
  • Good cultural awareness and sensitivity
  • Good computer application skills in Microsoft office

How To Apply

Other Information:

  • Contract Duration: 10 months 
  • Duty Station: Baghdad- Iraq 
  • Health Insurance is provided
  • Salary: G7/S1, According to NRC’s Iraq salary scale and terms and conditions.
  • Female candidates are strongly encouraged to apply.
  • NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
  • For more information please read Job Description


To apply: 

Deadline: 2/21/2023