Alutiiq, LLC
Position Overview And Primary Duties And Responsibilities (essential Functions)
The Systems Administrator is responsible for maintaining all aspects of an enterprise network and ensuring that mission-critical resources are always available, which encompasses workstations, servers, printers and related networked equipment. The Systems Administrator also provides Help Desk support to end-users.
- Primary point of contact for user support requests and provides staffing for the Baghdad Information Systems Center (ISC).
- Maintains all aspects of an enterprise network including workstations and servers.
- Ensures mission-critical resources are always available when needed.
- Performs installation of new workstations.
- Demonstrates problem resolution with but not limited to: OpenNet account transfer, mailbox transfer, equipment installation, system errors, system outages, etc.
- Works in conjunction with Systems Administrator WAN/LAN, SharePoint Applications Developer and/or the Network Engineer to identify and troubleshoot major system outages that cause recurring problems that may impact users.
- May travel to off-site locations to provide additional support for the installation and maintenance of equipment, troubleshoot connectivity issues, and support the incumbent for special projects.
Required Qualifications And Experience
- Bachelor’s Degree with a minimum of 5 years’ experience or 13 years job related experience in lieu of education
- CompTIA Security + or equivalent required
- CompTIA A+ certification desired
- Microsoft certification desired
- Clearance Level Required: Top Secret security clearance
- Knowledge of Storage Area Networks (SANs)
- Knowledge of common hardware troubleshooting skills
- Knowledge of common operating systems tasks
- Knowledge of standard operating procedures for common systems tasks
- Knowledge of Installation and support for common off-the-shelf (COTS) applications
- Previous Help Desk experience
- Installing and maintaining SharePoint servers
- Installing and maintaining Microsoft SQL servers
- Ability to travel as required
To apply for this job please visit alutiiq.hua.hrsmart.com.