ICT Officer (National Position) - IQ Talent Marketplace

Role and responsibilities

The purpose of the ICT officer position is to assist in the day-to-day implementation of ICT (Information, Communication and Technology) functions responsibilities.

Generic responsibilities

1. Implement NRC’s ICT policies and guidelines at office level
2. Ensure system security
3. Schedule computer related services, maintenance and license renewals
4. Ensure installation and maintenance of protection services (anti-viruses and firewalls)
5. Provide ICT support and trainings to staff
6. Participate in the procurement processes of ICT equipment
7. Promote and share ideas for technical improvement
8. Ensure system security

Specific responsibilities

• Keep the assets list up to date and provide tags for the new purchased assets.
• Do regular visits and check up to IT equipment to Iraq offices.
• Conduct awareness and training session to new and current employees on computer software and ICT systems.
• Install, troubleshoot, repair, update and maintain workstations, laptops, printers/copiers, monitors and other peripheral hardware.
• Ensure that computer network and other office technology access privileges, application requirement configured and maintained.
• Monitor network to ensure network functionality and availability to all system users.
• Conduct awareness and training session to new and current employees on computer software and ICT systems
• Maintain records of all incoming and outgoing materials for the store
• Prepare periodic stock reports and assist in carrying out periodic inventory audits